Whether you have a single location or multiple offices nationwide or globally, the Hyde Group can customize a cost-effective voice solution built around your needs and objectives. We also have extensive experience with transitioning companies from legacy systems to cloud-based solutions that deliver savings, advanced features and geographic flexibility while eliminating the need for capital expenditures.
Asset & Telecom Expense Management
Effective voice and data network accounting is necessary for business, but it can quickly become unruly, expensive, time-consuming and downright out of control over time. Overspending, fraud, billing errors, surcharges, fees, due credits, and other unnecessary costs pinching your organization? These oversights are systematically uncovered during our systematic audit and management process. The Hyde Group’s Asset Repository Tool and telecom expense management (TEM) services free up resources so you can focus on what matters most in your business.
- Inventory Management
- Invoice Management
- Contract Management
- Order Tracking
- Trouble Reporting Tracking
- Customized Report Generation
The Hyde Group is your advocate in eliminating this waste altogether so you can put your resources into managing and growing your business – not the network.
A hosted VoIP system uses cloud-based (centralized or distributed) telephony servers to provide clients with voice communications. We can help you leverage hosted Voice over Internet Protocol (VoIP) technology. Our team specializes in conducting needs analysis and full transition planning for migrations to hosted VoIP and premise-based VoIP systems to achieve efficiency, agility and cost savings, which are proven benefits of Internet-based unified communications.
Session Initiation Protocol (SIP) trunking is an alternative to VoIP that uses an office PBX and an IP connection as a telephone connection (trunk). SIP trunking can offer lower costs, better bandwidth efficiency and more local control for your telephone system. The Hyde Group will help assess your existing system and network infrastructure to see if it is a good candidate for use with a SIP trunking gateway.
Long Distance and Toll-Free
While Internet-based telephony is a popular solution for businesses, business people place billions of traditional outbound and inbound toll calls every day. The Hyde Group can help clients with research, selection and negotiation relating to voice service requirements, including exploring carrier-grade and wholesale options for long distance, toll-free, international dialing or specialized toll usage.
Smaller, regional office environments often benefit from Primary Rate Interface (PRI) telephone service, which uses classic time-division multiplexing (TDM) to send voice conversations over an integrated switched digital network (ISDN). This service remains popular for small businesses due to cost-effectiveness. If transitioning to a fully digital format isn’t a priority for your business today, Hyde Group can help you find terrific alternative provider options that meet your requirements.